EVERTHRIVE AT HOME LLC
PRIVACY POLICY
EverThrive at Home LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, forms, and communication channels. This Privacy Policy outlines how we collect, use, and safeguard your information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Service inquiries or requests
Scheduling and service-related details
Information We Automatically Collect
When you visit our website, we may automatically collect certain information, such as:
IP address
Browser type
Device information
Website usage data
This information helps us improve website functionality and enhance user experience.
How We Use Information
We use collected information to:
Respond to inquiries and communicate with you
Send appointment reminders, scheduling updates, and service notifications via SMS or email
Provide, manage, and coordinate services
Process payments through third-party providers
Improve our services and website functionality
How We Share Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, scheduling platforms, and communication tools. These providers are given access only to the information necessary to perform their services and are expected to maintain appropriate confidentiality and security practices.
SMS Terms & Conditions
Product Description: By providing your mobile phone number, you consent to receive SMS messages from EverThrive at Home LLC related to appointment reminders, lifestyle coordination updates, scheduling notifications, and client support.
Message Frequency: Message frequency may vary based on service requests and appointment schedules.
Message and Data Rates: Standard message and data rates may apply.
Opting Out: You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support: If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@everthriveathome.com.
Mobile Information & Privacy: Your phone number will be handled in accordance with this Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Third-Party Services
We utilize third-party providers such as Stripe or similar platforms for payment processing and may use additional tools for scheduling and communication.
These third-party providers operate under their own privacy policies and security standards. We encourage you to review their policies to understand how your information is handled within their systems.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve functionality. You may choose to disable cookies through your browser settings; however, some features of the site may not function properly as a result.
Data Security
We take reasonable administrative and operational measures to protect your personal information. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal, tax, and regulatory obligations.
Your Rights
You may request to review, update, or delete your personal information by contacting us directly. We will make reasonable efforts to accommodate such requests, subject to legal and operational requirements.
Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
EverThrive at Home LLC
840 Crescent Centre Drive Ste. 600
Franklin, TN 37067